Return Policy
At YabeiBuy.com, we want to ensure your satisfaction with every purchase. Please review our return policy below:
Returns Eligibility:
Returns are accepted within 7 days of receiving your order.
Items must be unused, in their original packaging, and in the same condition as received.
Return Process:
To initiate a return, please contact our customer support team at help@yabeibuy.com with your order number and reason for return.
Once approved, you will receive instructions on how to return the item.
Return Shipping (Quality Issues):
If the return is due to a quality issue with the product, Yabei Inc will cover the return shipping costs.
Refund Processing:
Refunds will be processed within 5 business days after receiving and inspecting the returned items.
Exchanges:
We currently do not offer direct exchanges. If you need a different item, please place a new order and return the original item for a refund.